Returns & Exchanges

We want you to be completely satisfied with your gourmet mustard selection; if your order isn't quite right, we offer returns on non-perishable gift items within 30 days of purchase. Please note that for food safety reasons, opened jars of mustard or other food products cannot be returned.

Return Process

• 1.
  Contact the Museum Shop

  Email our mustard experts or call the gift shop to initiate your return and receive a Return Authorization number.

• 2.
  Package Securely

  Carefully pack the unopened items in their original packaging to ensure they are not damaged by the carrier during transit.

• 3.
  Ship Your Items

  Affix the provided return label or ship the package to the National Mustard Museum in Middleton, Wisconsin.

• 4.
  Receive Refund or Exchange

  Once we inspect the returned goods, we will process your refund to the original payment method or ship your replacement items.